Consulting Services

Business Intelligence (BI)

Business Intelligence (BI) is generally regarded as the process of gathering information about a business or industry, then implementing a broad range of applications and technologies for gathering, storing, analyzing, and ultimately providing access to data to help make appropriate business decisions.
Our consultants are uniquely equipped to provide BI expertise. We can provide expertise in many Business Intelligence services including Discovery & Planning, Workshops, Assessment Services, Roadmap Services, Design, Solution Architecture, Vendor Selection and all facets of Implementation.

Integration Services

Integration of data between applications from a variety of different vendors can be an enormous challenge. Ongoing versioning and maintenance updates of each vendor's application software often impacts continuity causing interfaces and data feeds that were once fully working, to fail. We have been keenly aware of and experienced in solving these kinds of challenges for many years.
Regardless of what types of applications you are integrating with, we can design and build integration components that you need, and subsequently maintain them to ensure they remain synchronized.

Software Development

Many of our consultants and partners have spent long careers in software development.
They conceived and produced numerous Enterprise wide software packages and solutions on a wide variety of platforms and technologies both past and present. These covered all the major areas of Higher Education from Student Systems, Billing, Human Resources and Accounting to Alumni Development. Tenures at such well respected companies as Information Associates, SCT/SunGard, Wolfpack and others means we are very capable of filling virtually any software development need that you may have.

Project Support

Our consultants and partners can play a multitude of roles in any of your projects. We are able to provide support in specific areas including temporary staff backfill, right through project lead or management. We can augment any project with appropriately qualified staff, filling any void whether it be in the areas of technical specialization, requirements gathering, functional design, technical specification, build, testing, documentation, end user training and so on. You will find that engaging our staff in your projects will be worth the investment, adding significantly to the success of the project.

Vendor Selection

During our tenure at previous Higher Education Software firms, responding to RFPs was part of our business. At Skootz, we are well qualified to assist you in preparing RFPs to vendors in whom you may have an interest. It is a vital activity that must be completed both with diligence and understanding, as this process is one of the rare occasions when you can formally ask and subsequently receive answers to the most important issues regarding their products and how they might fit within your institution and to what degree. Asking the right questions in the right manner to force unambiguous responses is key, and we can ensure that this is done appropriately.Whether you engage us to prepare the entire RFP, or just review one that you have prepared, we can make sure the product you end up with fits your requirements. Although we do maintain affiliations with certain software vendors, these represent only a small number of possible choices for the right vendor for you and guarantee impartiality when working on your behalf.


We can prepare and give training to your institution on a custom basis. We typically give training according to your needs and don't carry a catalog of regularly scheduled classes. Training sessions can be in-house and cover a multitude of subjects but are more likely to be in conjunction with other services we are providing. These training sessions would likely include end-user training, application operation, performance tuning and best practices and processes. In addition to in-house delivery, it is also possible to supply training remotely in the form of a webinar which tends to be more dynamic in its structure and move cost effective. We would be happy to discuss any training needs you may have.
Instamation has been providing services and solutions in the Student Loan Industry for over 20 years.  They provide exceptional solutions and services that exceed customer expectation.

With a solid, proven record of success, Instamation provides expertise in all critical areas of enterprise-wide computing including:

  • Functional Requirement definition.
  • Technical Specification creation
  • Implementations
  • Support for delivered systems

Instamation delivers ellucian Campus Loan Manager (CLM), which is a Web-based software system that manages a wide variety of loans, including:

  • Federal Perkins Loans
  • Health Professions Student Loans
  • Loans for Disadvantaged Students

CLM helps institutions manage campus-based loan accounts and collect on delinquent student accounts, while providing the following key advantages:

  • Primary Care Loans
  • Institutional private loans.
  • Greater control and access to data
  • Easy access to data by different campus departments
  • Compliance with all federal rules and regulations
  • Control over cohort default rates
  • Self-sufficiency
  • Financial savings

Sebastian Ciccariello, Jr - President and Founder

Sebastian, an industry veteran with over 25 years of experience in the Higher Education Market, started working for Information Associates in 1984 as a technical resource on the Student Information/Financial Aid System (SIS/FAM). He continued to work for the company through the acquisitions of Systems and Computer Technology (SCT) and later SunGard Higher Education. Throughout the years, Sebastian held a variety of technical, consulting, project and management roles including General Manager of functional and product support for the Banner and all other product lines for the entire SunGard Higher Education division.

After leaving SunGard Higher Education in 2005, Sebastian began a consulting business to assist clients with their functional and technical ERP system changes as well as supporting their day to day operational processes.

In 2007, Sebastian and Vickie Ciccariello purchased Instamation, Inc. which continues to provide software development, support, implementation, training and maintenance for the SunGard Higher Education Campus Loan Manager (CLM) product.

Skootz, Inc was established January 2009. The consultants with whom Skootz has developed a relationship, have over 150 years of collective higher education experience in meeting institutions and universities’ needs and expectations in the area of Enterprise-wide systems, functional and technical systems integration and implementation, support delivery systems, business intelligence and reporting strategies.


Skootz, Inc
3177 Latta Rd #308
Rochester, NY 14612
Phone: (585) 563-7010